Plnar First
Claim insight as soon as the loss is reported.
Accurate, consistent documentation from first notice of loss, captured virtually by the policyholder or onsite by a field pro. Plnar First uses AI to analyze smartphone photos instantly, so your team can see the scale of damage and decide the next step from day one.
FNOL
Documentation from first notice
~90 sec
Per room for policyholders
No login
Policyholders start from a link
At first notice
Know what you're dealing with before anyone rolls a truck.
Capture pictures of the loss site at FNOL and analyze them instantly with Plnar's proprietary AI.
See the scale of damage
Visually assess the extent of the loss from the first photos.
Decide MOI and priority
Instantly determine method of inspection and claim prioritization.
Get instant image insight
AI analysis of every photo, ready for the adjuster who picks up the claim.
How it works
Built into the claims workflow you already run.
Plnar First starts at intake and hands every adjuster the same documentation, whichever path the claim takes.
01
Intake
A claim comes in through the call center, eFNOL, IVR, or a broker, and a Plnar project is created.
02
Capture
The policyholder follows a link and submits a SnapShot of the loss site. No app account needed.
03
Triage
Instant assets give triage a clear picture of the damage and how complex the claim is.
04
Route
Decide the method of inspection: onsite, full scope, or estimate. Then send it to the right team.
Routed with context
Every path receives the same photos and insight from first notice: field adjuster, large loss, or desk adjuster.
Upgrade to full scope when it's needed
Set criteria such as number of rooms or whether a kitchen or bath is involved, and move qualifying claims to full-scope processing automatically.
Three ways to capture
Self-service, field pro, or inside your own app.
Start documentation with whoever is closest to the loss.
Policyholder self-service
As easy as taking pictures.
Policyholders get their claim started quickly on their own phone, with guided capture for each room.
- iOS and Android
- About 90 seconds per room
- No account creation or registration
- Just click a link to get started
Field pros
A workflow designed for professionals.
When the claim needs someone onsite, field pros document it with Plnar Pro and keep everything in the same project.
- Pro-designed workflow with in-app project creation
- Fully integrated with Xactimate and Cotality (CoreLogic)
- Third-party integrations such as Source 7 and itel
- Underwriting workflow and photo annotations
SDK and white label
Virtual inspections in your brand.
Bring Plnar capture into the experience your policyholders already know.
- Add the power of virtual inspections to your app
- No app? We can white-label Plnar with your branding
- Implement a self-service virtual solution easily
Increase customer satisfaction. Reduce cycle time. Maximize ROI.
Plnar First helps teams determine MOI, freeze the loss site to reduce fraud, and let policyholders start their claim just by taking pictures with their smartphone.