The Great Resignation

In 2021, a record of over 47 Million (yes Million!) Americans quit their jobs last year. According to a recent article in Fast Company, “Not only are workers more valuable today, as indicated by rising wages, they are going to be even more valuable tomorrow. Far from being a temporary condition, the labor shortage is likely to be long term.”

This is definitely not “new news”, however, since carriers have experienced trouble filling positions and keeping adequate staff levels since the onset of the pandemic. Finding and attracting the right talent, the costs of training, and keeping that talent, are issues the industry continues to face as (at least this phase of) the pandemic begins to wane.

Per Isabelle Santenac in an article on Insurance News Net, “The scarcity of key skills and the “Great Resignation” mean that insurers must address the traditional view of the industry as slow-moving and dull if they are to become employers of choice,” she said.

The Pandemic

We are all very much aware of the challenges all carriers have faced with COVID’s onset. Expectations of policyholders have evolved, and virtual estimation along with digital transformation is the pathway to customer satisfaction – but when solutions require weeks to months of training, many so called “solutions” are unusable due to their complexity.

How Plnar Can Help

Not all virtual solutions require 2 to 3 months of training! The Plnar solution is designed with simplicity in mind, and powers virtual claims by allowing anyone with a smartphone to document interior property damage – thereby putting the desk adjuster virtually in the space. Our Plnar Snap app aids adjusters by providing a means to triage a claim virtually and get instant visibility to a claim. Repetitive, time intensive and mundane tasks like following up with policyholders for photo documentation, measuring and sketching rooms, are eliminated, giving the field tech the ability to complete more losses in a day and improving job satisfaction.

Plnar is a proven leader in virtual estimation – and perhaps more important to the current labor shortage, the ease of onboarding allows you to bring new hires up to speed quicker, and in many cases, lowers the experience requirements as you bring on new team members.

Interested in how Plnar can help you with your staffing woes, while reducing Cycle Time, LAE, and increasing Customer Satisfaction?
Schedule a free consultation to learn how we can help you:

Gain: Because Plnar eliminates much of the Sketching requirements (because we automatically generate the sketch from photos), you can hire candidates who don’t have Sketch experience, thus opening up a larger pool of candidates

Train: Training is simplified because large chunks of training around policy holder interaction, creating claim documentation (Sketches, Photo Sheets, How to measure) are already completed

Retain: Desk adjusters love the automation, power and simplicity of Plnar. This makes their job sat go up and they stay longer.

Plnar is exhibiting at the upcoming PLRB Claims Conference & Insurance Services Expo to be held at the Henry B. Gonzalez Convention Center, Booth 111. Simply fill in the form below to schedule a demo at our booth!

At the conference, Plnar will be highlighting their latest updates to the Snap App, Snapshot, Snap3D, Floor Planning, and the Plnar CAT program. At the booth, our team will be providing demos of our virtual estimating solution.

Designed with simplicity in mind, Plnar powers virtual claims by providing simplified data capture, allowing anyone with a smartphone to document interior property damage -thereby putting the desk adjuster virtually in the space. The Plnar app guides users through simple, standardized steps and procedures to capture photos. In less than 2 minutes per room, policyholders, adjusters, or third-party providers can document everything needed for Plnar to generate complete data sets, measurement reports, and 3D models. Plnar’s SmartPix technology transforms any photo captured into fully measurable, interactive 3D models.

Plnar CEO Andy Greff will be joining Ryan Matchack, Talent & Training Specialist at Grange Insurance as he presents Adjuster Efficiencies: Tap that App which provides CE Credits for FL and NC.  There are 2 sessions of the presentation:
Monday, April 04 — 1:30 – 3:00
Tuesday, April 05 — 3:30 – 5:00

The sessions will:

• Explore available apps that can assist claims adjusters
• Highlight how apps can improve performance and efficiency for adjusters
• Review the way apps are shifting and impacting the claims handling industry
• Describe the advances and future impact of apps for adjusters

What: PLRB Claims Conference & Insurance Services Expo
Who: Property & Liability Resource Bureau
Where: Booth #111, Henry B. Gonzalez Convention Center, San Antonio, TX
When: April 3 – April 6 2022
https://www.plrbclaimsconference.org/

***

ABOUT Plnar
Plnar is an AI software provider transforming insurance claims and home improvement estimates by enabling contactless inspections of interior spaces, providing significantly better customer experiences, shorter cycle and estimate times, and lower costs. Plnar’s patented technology platform gives desk adjusters the power to generate fully realized 2D and 3D models of interior spaces from digital photos and streamline the claims process for quicker, more efficient settlement.

***

Media Contact

Scott Lacourse
Plnar
scott@plnar.ai
Visit us on social media:
LinkedIn